I was sat on the train to London this morning, laptop out and doing some work. A woman got on at Leicester and sat opposite me – diagonally opposite fortunately, so I was still able to keep my legs stretched out. She seemed pleasant, didn’t acknowledge me but sat down, got her own laptop and papers out and started looking over some printed figures. She had nice features, looked like someone used to telling others what to do but also looked like someone who was able to smile and laugh with others. The ??? woman came along shortly after the train left Leicester (what do they call the people who check your tickets on trains now? I’m sure they aren’t conductors and ticket collector doesn’t sound right any more either.). Woman opposite got out her travel pass (so obviously a regular journey for her) and held it open ready. But she continued reading her notes right up until the train woman had reached her, checked her ticket and passed. At no time did she acknowledge or look at the other woman. Was her work so important that five seconds taken out to smile at someone would bring down her company? I don’t think so. Manners, people. A little politeness costs nothing but makes others’ jobs a lot more pleasant.